Newsflash: We may be unintentionally undermining our working relationships. Remote working has brought with it some vexing challenges, including distractions, Zoom fatigue, and even incivility. Taken out of physical context, we tend to misread and misinterpret each other. And that can have some troubling side effects.
How can we repair this? To find out, Meghan M. Biro invited Robin Rosenberg, a clinical psychologist and the CEO / founder of Live in Their World (LITW) to #WorkTrends. Robin is using VR technology to improve and strengthen our work relationships, face-to-face or not.
Even on a good day, we may not be as clear as we mean to be on text and emails, according to Robin. And while on video, “bodily cues or facial cues can help you decode what’s going on,” information can still get lost. Even the size of the video screen can be a distraction, noted Meghan. And a tiny delay means we don’t really see people’s reactions as they happen. All can create tension — the opposite of what we need.
With VR, Robin and her team are teaching us how to read each other better and get along again. It’s a particularly valuable tool in improving empathy among workforces when it comes to diversity, as participants learn not only how to authentically walk in each other’s shoes, but “in their feet,” noted Robin.
VR doesn’t need to be expensive and can be remote (a Youtube 360-type experience). Given how effectively it expands our understanding of each other, it may come to be a standard operating procedure in terms of how we tend to our work cultures.
Listen to the full conversation and see our questions for the upcoming #WorkTrends Twitter Chat. And don’t forget to subscribe, so you don’t miss an episode.
Twitter Chat Questions
Q1: Why do some organizations struggle with incivility in their work cultures? #WorkTrends
Q2: What strategies can organizations use to help improve remote working? #WorkTrends
Q3: How can leaders use Virtual Reality to improve culture? #WorkTrends